Privacy Policy

Last updated: 26 June 2026

ValueHub ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website valuehub.co.nz (the "Site").

1. Information We Collect

1.1 Anonymous Usage Data

When you browse the Site, we automatically collect certain anonymous information via Google Analytics, including:

  • Pages visited and the order of visits
  • Time spent on each page
  • Browser type and version
  • Device type (desktop, tablet, mobile)
  • Referral source (how you found the Site)
  • Approximate geographic location (city/country level only)

This information is aggregated and anonymised. It cannot be used to identify you personally.

1.2 Information You Voluntarily Provide

We collect personal information that you voluntarily provide to us when you:

  • Contact us via our contact form
  • Submit an enquiry through our contact form
  • Register for a client account (business users only)
  • Request a password reset for the admin panel

This information may include your name, email address, phone number, and company name.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To operate, maintain, and improve the Site
  • To understand how visitors use the Site and which content is most valuable
  • To respond to your enquiries and provide customer support
  • To send administrative emails (e.g. password resets, account notifications)
  • To generate anonymised usage reports

We do not sell, rent, or trade your personal information to third parties.

3. Cookies

The Site uses cookies for the following purposes:

3.1 Essential Cookies

These cookies are necessary for the Site to function properly. They enable core functionality such as security, session management, and admin login. The Site cannot function properly without these cookies.

3.2 Analytics Cookies

We use Google Analytics to understand how visitors interact with the Site. Google Analytics uses cookies to collect anonymous information about your browsing behaviour. Google's privacy policy applies to data collected through this service.

You can control cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please note that blocking essential cookies may affect the functionality of the Site.

4. Third-Party Services

We use the following third-party services:

  • Google Analytics — for anonymous website traffic analysis. Google's Privacy Policy
  • Google Fonts — for displaying the Outfit typeface on the Site
  • Stripe — for processing payments from business clients (we do not store credit card details)

Each of these services has its own privacy policy governing the use of data.

5. Data Storage and Security

Your information is stored on secure servers managed by our hosting provider (cPanel hosting, Sydney, Australia). We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Anonymous usage data is retained for the duration of Google Analytics' standard retention period.

7. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

  • Access — request a copy of the personal information we hold about you
  • Correction — request that we correct any inaccurate information
  • Deletion — request that we delete your personal information, subject to legal obligations
  • Withdrawal of consent — withdraw any consent you have given for the processing of your information

To exercise any of these rights, please contact us at office@valuehub.co.nz.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

9. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: office@valuehub.co.nz
Website: valuehub.co.nz